Status codes

Enrollment status codes

  • ACCOUNT_MISSING_EMAIL: Account Missing Email
  • MDL_RESPONSE_INVALID: The AI model's response is not usable. This indicates an internal issue with ID360.
  • MDL_CHALLENGE_NOT_MET: The AI model's response is below the threshold set for this model or has responded incorrectly to the associated request. Specific error details are provided for different scenarios such as KBIS, phone detection, fake photo ID, pay slip, proof of address, bank details, property tax notice, income tax notice, liveness, face comparison, and ID document.
  • MDL_INPUT_INVALID: At least one of the input files for the model does not match expectations (corrupt file, incorrect data, wrong format).
  • VLD_DOCUMENT_INVALID: The checks during the validation of the document failed (e.g., missing name, date > 3 months for proof of residence, etc.).
  • VLD_VALIDATION_KO: Checks for consistency between the information on the ID have not validated the document, or checks for consistency between documents have resulted in a KO verdict.
  • VLD_SYNTAX_ERROR: Validation syntax error
  • VLD_SCRIPT_ERROR: Validation script error
  • EIM_WRONG_CREDENTIAL: Connection to MIE is not possible because the credentials are not valid.
  • EIM_WRONG_REQUEST: The request returned by MIE is not understood by ID360.
  • EIM_SECURITY_FAILED: One of the security checks failed (Man In The Middle, replay, CSRF, ...). Each External Method may have the 'where' attribute based on the used MIE, such as France Connect, France Connect Plus, ID Num, AR24.
  • EIM_RESPONSE_KO: MIE returned a status of 'KO' (failure).
  • EIM_TIMEOUT: Eim Timeout
  • ERL_TIMEOUT: Enrollment exceeded the maximum allowed time.
  • ERL_DELETE: Enrollment has been deleted.
  • SEC_DATA_INJECTION: Data injection detected
  • SVC_RESPONSE_INVALID: Svc Response Invalid
  • COV_FAILED: Process constraints failed
  • UNKNOWN_ERROR: An error occurred that does not match any of the cases listed above.
  • WARNING: Warning

SEQ status codes

  • OAUTH_RESPONSE_INVALID: The OAuth connector did not return a valid value.
  • OAUTH_SECURITY_FAILED: The security data received does not match the data sent.
  • OAUTH_WRONG_REQUEST: The OAuth connector received a response that was not valid.
  • SEQ_CA_COMM: Unable to communicate with the CA (Certificate Authority).
  • SEQ_SSA_COMM: Unable to communicate with the signature server.
  • SEQ_IDP_FAILED: Unable to communicate with the IDP (Identity Provider).
  • CERTIFICATE_INVALID: The generated certificate is not valid.
  • ENROLLMENT_INVALID: The enrollment is not valid. For more information, check the content of the enrollment report.
  • TIMEOUT: The user has exceeded the maximum allowed time to complete their certificate request.
  • UNKNOWN_ERROR: An unknown error occurred. Please contact support for assistance.